Terms of Service

Last updated: 2026-06-17

These Terms of Service govern your access to and use of the En6ia Invoicing platform. By creating an account or using the service, you agree to be bound by these terms. If you do not agree, do not use the service.

1. Acceptance

By accessing or using En6ia Invoicing, you confirm that you are at least 18 years old, have the legal authority to enter into a binding agreement, and accept these Terms of Service together with our Privacy Policy and Subprocessors disclosure. If you accept these terms on behalf of an organization, you represent that you have the authority to bind that organization.

2. Description of the service

En6ia Invoicing is a software-as-a-service platform for invoicing, expense tracking, time tracking, quotations, recurring billing, dunning, credit and debit notes, client portal access, and optional AI-assisted receipt scanning and bookkeeping features. The exact set of features available to your account depends on the subscription tier and any add-on entitlements your account holds. Features and pricing may change with reasonable notice.

3. Subscription and billing

Paid subscriptions are billed in advance on a monthly or annual cycle in the currency stated at checkout. You authorize us to charge your selected payment method for all amounts due. Subscription fees are non-refundable except where required by law. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing cycle, and your account becomes read-only thereafter. Bring-Your-Own-Key (BYOK) AI usage is billed directly by the AI provider to your account with them; pooled-mode AI usage is billed by En6ia at the rate disclosed in your account settings and snapshotted on each usage event.

4. Acceptable use

You agree not to: (a) use the service in violation of any applicable law, including Quebec's Loi 25, Canadian PIPEDA, or any tax law; (b) upload content that infringes intellectual property rights or contains malware; (c) attempt to circumvent any security measure, rate limit, or access control; (d) reverse engineer, decompile, or scrape the service except where expressly permitted by law; (e) use the AI features to generate, process, or store content that violates the policies of the underlying AI provider; (f) impersonate another person or misrepresent your affiliation. We reserve the right to suspend or terminate any account that violates this section.

5. Intellectual property

You retain all rights to the data and content you upload, including invoices, client information, receipts, and time entries. We do not claim ownership of your data. The En6ia software, brand, design, and documentation are owned by En6ia and protected by Canadian and international copyright and trademark law. You receive a non-exclusive, non-transferable, revocable licence to access and use the service for the duration of your subscription.

6. Termination

You may terminate your account at any time from settings. We may suspend or terminate your account if you breach these terms, fail to pay, engage in fraudulent activity, or if continuing to provide the service to you becomes commercially impracticable. Upon termination, you may export your data for 30 days using the data-export endpoints. After 30 days, your data may be deleted, except where retention is required by law (for example Quebec record-keeping rules require certain financial records to be retained for 6 years).

7. Disclaimers

THE SERVICE IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTY OF ANY KIND. EN6IA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT AI-GENERATED OUTPUTS WILL BE ACCURATE. AI EXTRACTION RESULTS ARE A STARTING POINT FOR YOUR OWN REVIEW; YOU REMAIN RESPONSIBLE FOR THE ACCURACY OF YOUR INVOICES, EXPENSES, AND TAX FILINGS. EN6IA IS NOT A LICENSED ACCOUNTANT OR TAX PROFESSIONAL; CONSULT A QUALIFIED PROFESSIONAL FOR ADVICE SPECIFIC TO YOUR SITUATION.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EN6IA'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO EN6IA IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. EN6IA WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST DATA, EVEN IF ADVISED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THESE EXCLUSIONS; IN THOSE JURISDICTIONS LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED.

9. Governing law and dispute resolution

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. Any dispute will be resolved exclusively in the courts of the judicial district of Montréal, Quebec. You and En6ia waive any objection to that venue. Nothing in this section prevents either party from seeking equitable relief in any court of competent jurisdiction.

10. Changes to these terms

We may update these Terms from time to time. Material changes will be announced at least 30 days in advance via email to your account email and via a notice in the application. Continued use of the service after the effective date of the change constitutes acceptance of the new Terms. The most recent version is always posted at en6ia.com/legal/terms.

11. Contact

Questions about these Terms can be sent to iulian.enescu@icloud.com. For privacy-specific questions, see our Privacy Policy at en6ia.com/legal/privacy and our Privacy Officer contact information there.